Quilted Strait FAQ's
How can I sign up for a class?
You may sign up by phone, by mail, or online. As soon as we receive payment for the class we will hold a spot in the class for you and get a supply list to you.
How will I know if a class has met minimum enrollment?
If you do not hear from 5 days (or in some cases 30 days, see individual classes for cancellation policy) before the class is scheduled, then you can assume the class is going to be held. You are welcome to drop us an email at info@quiltedstrait.com or call us at 360.930.8145 with any questions.
What is the minimum amount of yardage I need to order on the website?
You can order as little as a 1/4 yard or a fat quarter of most fabrics, and fabric can be ordered in 1/4 yard increments.
What if you don't have enough fabric or inventory to fill my order?
We understand that the projects for some orders are dependent upon receiving the entire order - so we never ship a partial or incomplete order without your approval. We will consult with you by email or by phone to be sure you will be happy with what you receive.
How soon will my order arrive?
We ship orders Priority Mail or small items are shipped First Class. Most orders received on weekdays are shipped on on the day that they are received. We ship orders received on weekends on Monday, our little Post Office in Port Gamble is only open a few hours on Saturday. This means that orders in the continental US take 2-4 days to arrive and orders to Canada take 6-10 days to arrive. International orders can take up to 12 days to arrive.
How will I know when my order has been shipped?
You will receive an email when we receive your order and another email when your order is shipped. If you do not receive either of these two emails, check your junk mail files to be sure they have not landed there. If you do not find them at all, or are worried about the length of time your order has been in transit, be sure to contact us at info@quiltedstrait.com.