All orders are shipped United States Postal Service (USPS) Priority Mail or Priority International Mail. Delivery time to most US destinations is 2 to 3 days. Delivery time to most International Destinations is 6 to 10 days. You will receive an email from the USPS when your order has been shipped.
Effective July 1st 2008, we must charge destination based sales tax for packages shipped to Washington State addresses. If your order is not being shipped to Washington State then you won't pay sales tax. The sales tax shown on your invoice is based on a rate of 8.4% and will be adjusted at checkout for your address.
We pride ourselves on our customer service and check our orders before shipping, however we will gladly refund or replace any incorrect or defective item. Please inspect your order upon receipt, as returns MUST be received within 30 days of the shipping date of your order. p>
If we have made a mistake in your order, or if you receive a defective item, we will gladly issue to you a full refund upon verification of the defect or mistake. If we ask you to return the item to us we will refund that shipping charge also.
If you receive something and decide you don't want it after all you may return it and we will credit you for the cost of the item (shipping not included), provided that you return it in the same condition in which you received it (fabric must NOT be washed or cut, packaged items must be resealable and items must be free of cigarette or other odors, etc). Books, Magazines and Patterns are NOT returnable, due to copyright issues. If it is a cut to order piece, we charge a restocking fee of 10% because once it is cut, it is difficult to resell. On pre packaged items, there may be no re stocking fee, provided that the package is not opened.